Delivery & return

1. PRODUCTION & DELIVERY

For production, we need +/- 10 business days from the confirmation order to make your pair (excluding week-end - bank holidays - holidays).

The average production time is approximately 10 days (excluding weekends, bank holidays, and workshop closure for vacations) from the date of confirmation of your order.

If you need to receive your order in a shorter delivery time, please send us an email to contact@bosabo.com in order to know the feasibility to make your pair in priority.

Delivery information :

PARCEL PICKUP POINT (only for France)

Delivery within 2 - 3 business days from the shipment.
Free and only available for French territory

COLISSIMO CONTRE SIGNATURE (only for France)

Delivery within 2 - 3 business days from the shipment.
Free for French delivery address

INTERNATIONAL

Delivery within 8 to 15 business days from the shipment.
Cost depends on the delivery country (20€ for Europe - 50€ for the other countries)

2. RETURN

You are legally entitled to return products up to fourteen days after delivery of your order.

In accordance with the provisions of the French Consumer Code, refunds or exchanges are not available for customized or made-to-measure orders.

Products returned must be in mint condition, unused, and in their original packaging pursuant to the following conditions.

You may select the shipping company of your choice for the return. We advise you to choose a delivery method with proof of delivery, signature required, as we cannot be held liable if your package is lost.

To make it easier to process your exchange or refund request, it is mandatory to contact us before returning your articles by writing to contact@bosabo.com. We will then send you a return form to fill out.